Eurostars Centrale Palace - Παλέρμο

Very good hotel, the cost price relationship specially. Well located, near major tourist sites. Good breakfast buffet. The most solicitous is the barman. He is the man! What you want to know, just ask him. Courteous and real Sicilian!

The reception staff is a bit cold, but most of them will help you if necessary.

Το καλύτερο σε αυτο το ξενοδοχείο ειναι η θέση του στο κέντρο της πόλης, κοντά στα περισσότερα αξιοθέατα.Ωραίο μπαρ.

το εστιατόριο ειναι πολύ μικρό , δεν μπορέσαμε να φάμε, γιατι ήταν γεμάτο.

Fantastic location in historical area. Big bedroom with balcony.

Bathroom would benefit from upgrading.

Beautiful Palazzo,opulence x10

Amazing rooftop restaurant and terraza that never opened,NO room service- refused us ice for our own drinks in our room as it was sunday and the foyer bar was also closed??!!!

Hotel is well situated in the city centre. It's position makes sightseeing very easy.

Our hotel room was ok in general but the bigest disapointment was the bathroom. Tiles round the bathtub were dirty ie: they were black in the corners and the floor was not cleaned properly, you could see previous occupants footprints!!!! Otherwise it was bearable for a 4star hotel!

Good location, good service

The very loud pop music both outside the front door & in all the public rooms was very offputiing. Waiting for a taxi, it was impossible to speak to my friends. In the dining room & reception also the music was VERY intrusive.

A beautiful building and good breakfast selection.

Appalling staff. Getting the reception staff to acknowledged your presence was an effort. Utter disdain for their guests. I asked for wifi access and was told I could buy 2 hours or 24 hours. I informed the receptionist that wifi was advertised as free in public areas. He said it was not. I asked for change of a 10 Euro note. I was told no change was available. I explained that it was to tip the porter. Suddenly some change became available, but amazingly I was not offered 10 Euros in change. The exchange was to be 8 Euros in change for my 10 Euro note. I declined their generous offer. I wish I could say that these problems were due to language difficulties. They were not. The staff speak good enough English when it suits them.

Very central. Perfect for shopping. Clean. Lovely breakfast. Wonderful breakfast room.

Rooms less luxurious than I expected. Too simple compared to the luxury of the lobby.

Location is great to walk central Pallermo. Staff are friendly and helpful and the breakfast and restaurant excellent. Also close to a number of high class other food establishments.

The decor and ambience. The location. The breakfasts. The staff. Dinners good except for lack of any vegetables.

Internet not working for 4 days no proper museli - only chocolate!/oat mix. hard beds, no vegetables! eg beans, brasica, or root veg

We were told that there was parking available at the hotel. We had to park our car in a near-by garage. We were not able to access our car early in the morning. We missed our direct flight and had to spend $500 and had to go through Rome. We wasted an entire day

Rooms were good size; comfortable bed; nice veranda

Lovely hotel with friendly staff. Gave us an upgraded room as it was available. Nice roof terrace and good central location. Easy bus trip to explore Monreale.

Gym equipment a bit old.

We got a complimentary upgrade to a fabulous room. The location was perfect right in the old quarter.

Breakfast was not as nice as some other hotels we stayed at in Sicily.

Our room was very comfortable with nice linens and towels. It was quiet and we slept very well. We enjoyed the rooftop restaurant for dinner one night, and the breakfast was excellent.

No wifi in the rooms, only in the bar downstairs. Would have loved to be able to have evening drinks/bar in the roof garden. Not the hotel's fault, but did not care for the narrow noisy street it is on